Policies, About Us and Contact Information

Policies
About Us
Contact Information

Coupons
Shipping
Returns
Privacy

FREE SHIPPING for Orders of Just $24 or More

Just $4 for smaller orders.

I primarily ship using USPS 1st Class or Priority Mail.

Same Day Order Processing

Orders received by 3:00pm EST ship the same day. Orders received after 3:00pm ship the next USPS day.

You will receive your package in two to three mail days after placing your order. There are options for USPS Express Mail and UPS.

Order Tracking

Tracking Numbers are automatically sent to all customers who provide their Email address.

No Risk Full Cash Back Customer Satisfaction Guarantee

You can return your purchase for a full refund within 30 days of the purchase date if you're not totally satisfied with no restocking fees. All returns must be pre-approved. I need to know why the items are being returned and what you want me to do. Any returns received without prior approval will be refused. The return freight is your responsibility.

My entire website and cart are hosted on secure servers protecting your personal information as well as preventing viruses and malware from being downloaded to your computer or mobile device.
I DO NOT SHARE OR SELL ANY INFORMATION.
Every page on my website is scanned by Site Lock every day to detect viruses and other malware.
Every workstation at my store is fully protected by Trend Micro Security Software with updated every two hours for the latest virus and malware threats.
Payment can be made by Check or Money Order for anyone not wanting to use their credit card under any circumstances over the Internet.
I will not constantly badger you with annoying junk emails.

We are a family owned and run business located in Wyomissing, PA. Our philosophy is to treat you as we expect to be treated and as if you live next door to us. We take the old-fashioned approach of actually trying to earn your business.
We provide better information and support because we extensively research and actually use the products we sell. When you call us at 1-855-207-9615 you'll talk to a live person. You'll get intelligent answers to your pre-sale or tech support questions. You WILL NOT hear someone insult your intelligence by simply reading back the same information that appears on the website or referring you to the manufacturer.
We do all the work ourselves... in house. We actually earn the position where we appear in search results.
When you buy from us you're supporting a small, independently-owned, personally run, customer-focused business as opposed to large, impersonal, conglomerate.

Call:

1-855-207-9615

Email:

customerservice@the-perfect-present.com

Mailing Address:

The Perfect Present

1904 Redwood Ave

Reading, PA 19610