Returns & Exchanges

 
Credit Cards Accepted
website security
  • All returns must be pre-approved either by telephone, email or regular mail. All packages received without prior approval will be rejected.
  • Although our policy is to process returns No Questions Asked, I do need the following information to know how to proceed with your refund:
    • The reason for the return so I know what to do with the returned items.
    • Your name, address, and zip code of the name of the person who placed the order.
    • Referencing the original Invoice No. of Order No. is extremely helpful.
    • Tell me if you want a refund or exchange.
  • Carefully package the items you want to return and send them using Parcel Post insured or UPS with shipping charges prepaid.* C.O.D. returns will be refused.
    Please ship your return to:
    The Perfect Present
    1904 Redwood Ave
    Reading, Pa 19610
  • Merchandise returned because the customer has simply changed their mind must be unused and include all original tags and packaging.
  • Please note that certain items cannot be refunded for hygienic reasons if they have been used. These items are noted on the website.
*I will provide a return label for returning defective merchandise or due to shipping errors caused by our error. Amounts paid for Express Delivery in excess of standard shipping will not be refunded. Replacement merchandise will be sent via USPS Priority Mail.

How to Get Free Shipping

Free Fast USPS Priority Shipping* to Anywhere in The United States
  • Orders $24 or More
  • 2 to 3 Day Delivery
  • No Memberships
  • Small Orders under 1 lb. may ship USPS 1st Class Mail.
  • Free Shipping does not include USPS EXPRESS, UPS or International.
Here's how to get FREE SHIPPING.
1. Place your items in the Cart:Ice Cleats FREE SHIPPING
2. Select your Country (default is The United States), enter your Zip Code (Postal Code), and then click Calculate:FREE SHIPPING 2
3. Click the Drop-DownFREE SHIPPING 3
4. Select ***FREE*** USPS Priority (2-Day Delivery) - Free. (This option only appears if your order is $24 or more.)Ice Cleats FREE SHIPPING 4
5. Click Go to CheckoutFREE SHIPPING 5
Order Volume Discounts
Contact Me at 1-855-207-9615 or by e-Mail for Quotes on Large Corporate Orders