Yaktrax Ice Traction Device

Yaktrax Warranty Replacements
and Size Exchanges

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Warranty Replacements and Size Exchanges

Yaktrax Ice Traction Device Warranty Replacements and Size Exchanges

Most stores place their emphasis on selling you Yaktrax.
I place my emphasis on trying to keep you and your family safe...

"I recently purchased YakTrax from your company.  One of the sizes was too small.  I called C/S for an exchange, and received a new pair in just two days!!  Thank you so much for the great service.  I have saved your site to my favorites...Thank you again.  A committed customer." Carol M., 1/7/2010

Once you've experienced the traction Yaktrax give you on ice and packed snow you won't want to go a single day without them. That's smart because it's no exaggeration to say that one day walking on ice without your Yaktrax can result in a serious, life-altering injury or even worse. I'm sensitive to that fact and that's why
I process and ship orders the same day they're received whenever possible...and make several shipping runs during the day to catch several outbound trucks...in the hope of getting your Yaktrax to you a day sooner
.
I even go a step further for my customers...

I process my own 90-day warranty claims and size exchanges because I can do it much faster than the manufacturer. The Yaktrax people are very cooperative and easy to deal with. But like most major companies the manufacturer requires that you return the broken pair or the pair that are the wrong size. Once received they'll enter an order to have a replacement pair sent out via UPS Ground. The entire process using the manufacturer can take up to 2 weeks to get a functioning pair or Yaktrax back to you which can seem like a lifetime if you're struggling to cope with icy conditions and avoid injuries.

If you buy your Yaktrax from me I will immediately send you the replacement pair when you tell me you have a problem. I use the same fast USPS Priority Shipping to send out the replacement Yaktrax so that you're safe again in just 2 or 3 days instead of two weeks. Next to having a backup pair of Yaktrax...which isn't such a bad idea...I think it's one of the best deals you'll find for keeping you and your family safe this winter.

You probably already know there is very little difference in the price of Yaktrax between most stores and of course I want to be the one to sell you Yaktrax or any other product I sell. But instead of just pushing them out the door I try to earn your business and customer loyalty by going the extra mile in supplying more and hopefully better useful information and the best possible customer service. You are my customer before, during and after the sale.

 

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